Friends General Conference

Nurturing faith and Quaker practice

2014 Gathering FAQs

Don't see the answer to your question here? Email us.

Questions about completing and paying registration

Questions about changing your registration form

Questions about Junior Gathering

  • Click here to see Frequently Asked Questions about Junior Gathering

Housing and Meals questions

Other Questions

My meeting has given me a scholarship. To whom do I send the check?

If you've already paid us a deposit, you can mail us the check from your meeting--or, you may simply bring it with you to the Gathering. If you expect your meeting's check to serve as your deposit, please mail it to the FGC office within 14 days of your registration.
Checks should be made out to "FGC Gathering," with a note in the memo line that includes the name of the registrant.

The FGC office mailing address is 1216 Arch St, 2B, Philadelphia, PA 19107.

 

I'm stuck in the online registration form and can't move on.  Help!

I click NEXT and nothing happens.  Scroll to the top of your screen to look for a red eror message.  If you missed answering a required question or didn't use the required format (for example you used a space or a letter when a number was required), the form won't let you proceed to the next page.  But it will describe the error to you.

How do I make a partial payment at the end of my registration form?   If these instructions don't help, then click "Needs staff processing (aid, refunds, adjustemnets)" as your payment option and call us during the busines week at 215-561-1700 ext 3200 with your credit card information.  Do not leave your credit card number on our voice mail!

I've tried everything and I'm still stuck!  Click SAVE at the bottom of the page and call us at 215-561-1700 ext 3200 on the next business day.  If you start your registration before a key deadline, we will be glad to complete it with you on the phone on the next business day. 

 

I made a larger credit card payment than I intended.  What should I do?

Send an email to gathering@fgcquaker.org with you name, the amount you charged and the amount you wanted to charge and we will make the appropriate refund within two business days.  Please do not send your credit card number to us via email or leave it on our voice mail!

 

What is the difference between Half-Time and Part-Time registrations?

Half-Time registrants may choose on campus housing and a meal plan.  There are only two half-time options: Sunday-Wednesday, or Wednesday through Saturday.  Read more about the Half-Time registration.

Part-time registrants may register for as little as one day.  There is no on campus housing for part-timers.  Meals are available at the cafeteria, and may be purchased upon arrival at campus.

Both Half-Time and Part-Time options are only available to adults. Children and high schoolers must be full-time registrants.

How do I enter my completed registration to change it?

Adding or changing information about financial aid or workgrant request? Please do NOT make changes in your registration form. Instead, email the new information to gathering@fgcquaker.org.

Option A (easiest method): Use link in primary registrant's confirmation email

  1. Follow the “Click here to view event summary” link from the primary registrant’s confirmation email
  2. Click “Already registered?”
  3. Enter Confirmation Number (it’s in your confirmation email)
  4. Click "OK" button
  5. Click "Modify" button
  6. Choose either the “Information” or the “Registration” links on far right for the appropriate person
    • Information” is the first set of questions you answered, all the way up to financial aid
    • “Registration” is for the workshop and and fee-related choices you made, and the follow up questions
  7. Make desired changes
  8. Click NEXT Button until  you see a FINISH button
  9. Click FINISH

Option B: Use generic link to completed registration forms

  1. Follow this link for the Gathering event
  2. Enter primary registrant’s name and email address, exactly as entered on the registration form
  3. Enter Confirmation Number (it’s in the primary registrant’s confirmation email, or you click on the request button)
  4. Click "OK" button
  5. Click "Mody" button
  6. Choose either the “Information” or the “Register” links on far right for the appropriate person
    • Information” is the first set of questions you answered, all the way up to financial aid
    •  “Registration” is for the workshop and and fee-related choices you made, and the follow up questions
  7. Make desired changes
  8. Click NEXT Button until  you see a FINISH button
  9. Click FINISH

What is the minimum deposit?

If you have asked for financial aid (workgrant or scholarship), do not pay a deposit until your aid has been awarded.  At that time, a deposit of $75 per person (or the balance, whichever is less) will be due within 10 days.

If you have not asked for financial aid, your minimum deposit is the program fee total for all members of your party (e.g., $355 one adult over 35 years).

How do I make a payment?

Mail a check payable to FGC Gathering.  Please include the name of primary registrant in the memo section.

FGC Gathering
1216 Arch St 2B
Philadelphia, PA 19107

On-site, we strongly urge people to pay with check or cash. Credit card payments may be made online at any time. Follow the instructions below to access your registration account online.

Make a payment by credit card: Please minimize use of "reward" credit cards. FGC pays twice the fees when you use a reward credit card, especially Mastercard World Elite and Visa Signature Preferred cards. To help FGC minimize the fees it pays, whenever possible:

  • Make payments over $400 by check
  • Use a debit card instead of a credit card
  • Minimize use of “Mastercard World Elite” or “Visa Signature Preferred” reward cards. Regardless of the amount of payment, FGC always prefers a check to payments by these cards

To make a payment by credit card:

  1. Follow this link for the Gathering event
  2. Enter primary registrant’s name and email address, exactly as entered on the registration form
  3. Enter Confirmation Number (it’s in the primary registrant’s confirmation email, or you can click on the request button)
  4. Click "OK" button
  5. Click "Submit Payment" button
  6. Complete credit card information, and the "Apply the Payment to Your Order" section
  7. Click "Submit Payment" button at the bottom of the page
  8. If your address does not fit the format provided, please call the Gathering office.

I'm having trouble making a credit card payment online. What should I do?

  1. Make sure that the amount you’ve entered as your total payment is equal to or less than the balance due on your account—the form won’t let you overpay. (If you want to make a donation, either add a donation to your registration, or call us to add it for you.)
  2. If paying less than the total due on your account, make sure you have itemized your payment (for example, if you want to make a payment of $100, you need to say whether you want that applied to your program fee, housing, etc). You can’t pay more than is due on any single item, and the total in those item boxes must add up to your total payment.
  3. Check the formatting of your total payment. It should have a dollar amount, decimal point, and cent amount, with no dollar sign or other punctuation. For example, if you were paying $100, your total amount should look like this: “100.00.” Not like “$100.00,” or, “100.”
  4. Please make sure that your billing name and address exactly match your credit card bill. Slight variations (such as “Ave” instead of “Avenue”) can prevent your charges from going through.
  5. If you still have problems, click "Needs staff processing" to complete your registration form and call us on the next business day 215-561-1700 ext 3200 to make your credit card payment by phone

I just changed my registration.  Why is my bill wrong?

When you ask us to change a financial item (e.g., change from a single to a double room), the registration software adds the cost for the new item (the double) to your bill.  But it does not remove the cost for the old item (the single).  Staff has to do this manually.  After a few days, staff will email you a correct bill.  Thanks for your patience!

What is provided for dorm linens?

 Sheets, pillowcase, towel, wash cloth, pillow anda light blanket are provided for each bed.  No linens are provided for children on the floor.

What is the mailing address for conference registrants?

Return here after June 10 for the mailing address.

Please plan to have packages arrive no earlier than June 26.  Check at the Gathering Office in the Convocation Center to pick up your package.

If I want to buy just a few meals in the dining center, what are the prices?

Pre-Gathering meals (Friday night through Sunday lunch) must be pre-purchased via your registration form no later jan June 10.

During the Gathering (starting Sunday night), everyone who has on-campus housing must have a meal plan.  However, you may choose to buy a two- meal plan and then choose to occasionally buy breakfast in the dining center.  Or you may be staying off campus and choose not to have a meal plan.

Friends may purchase meals tickets during the Gathering (Sunday dinner through the last meal) from the Gathering Information Desk at these prices (ages 4-10 in parentheses). 

  • Breakfast $9.00 ($4.50)
  • Lunch    $9.00 ($6.50)
  • Dinner   $1100 ($7.50)

Note that buying a meal plan is significantly less expensive than buying many meals on a cash basis.

Don't see the answer to your question here? Email us at gathering@fgcquaker.org.